Human Resources Practice Essay Example for Free

Human Resources Practice Essay 1. Introduction The HR Profession Map was developed using the following design principles: †¢ It describes what you need to do, what you need to know and how you need to do it within each professional area at four bands of professional competence. †¢ It covers behaviours as well as the technical elements of professional competence required in the HR profession. †¢ It is organised around areas of professional competence, not organisation structures, job levels or roles. †¢ The scope of the Map will cover the breadth and depth of the HR profession, from small to large organisations, from fundamental to sophisticated practice, local to global, corporate to consulting, charity to public sector, traditional to progressive. †¢ It has the versatility to be used in part, or viewed as a whole, with the core professional areas acting as the key or centre that is relevant to all. 2. Activity 1 Summarise the HRPM The Profession Map captures what successful and effective HR people do and deliver across their specialist profession, and sets out the required activities, behaviours and knowledge. Covering 10 professional areas and eight behaviours, set out in four bands of competence the Map covers every level of the HR profession, from band one at the start of an HR career through to band four for the most senior leaders. The Map has been designed to be relevant and applicable to HR professionals operating anywhere in the world, in all sectors and in organisations of all shapes and sizes. Professional Areas 1. Insights, Strategy and Solutions 2. Leading HR 3. Organisation Design 4. Organisation Development 5. Resource and Talent Planning 6. Learning and Development 7. Performance and Reward 8. Employee Engagement 9. Employee Relations 10. Service, Delivery and Information Behaviours 1. Curious 2. Decisive Thinker 3. Skilled Influencer 4. Personally Credible 5. Collaborative 6. Driven to Deliver 7. Courage to Challenge 8. Role Model (www.cipd.co.uk) 2.1Insights, Strategy and Solutions Human Resources professionals work from a deep business, contextual and organisational understanding to develop actionable insight, and prioritise HR strategies that make the most difference at any given time. You develop insight-led solutions, prioritised and tailored around a good business, contextual and organisation understanding – identifying opportunities and risks and acting on them. Business Vision and strategy of the organisation Products/services and customer profiles Financial and non-financial performance information Contextual Your sector and related regulations/legislation Political, economic, social, technological and environmental issues. Organisation Structure, processes, governance Culture, values, behaviours Key relationships, stakeholders, how decisions get made This understanding – and the resulting insights – allow us to create prioritised and situational HR strategies that make the most difference and build a compelling case for change. Includes these topics: Building a picture Developing actionable insight Delivering situational HR solutions that stick Building capacity and capability -Working with agility Organisation context determines the influence and priority of stakeholder roles and individuals, it also determines how readily new systems/ applications or methods can be adopted, and whether we can get there. If customers / principal stakeholders come from different contexts, this may systematically shape the goals and requirements 2.2 Leading HR Resourcing Band 1 Human Resources Professionals need to have a good knowledge of the principles and procedures for organisations recruitment, selection, training, compensation and benefits of labour relations and personnel information systems. A sound knowledge of business and management principles involved in strategic planning, modelling, leadership technique, production methods, and coordination of people and resources. Motivating, developing, and directing people, as they work, identifying the best people for the job also been able to identify potential for succession planning. . 3. Activity 2 Timely and Effective Service With any organization, we will typically find the customers HR supports are within recruiting, employee relations, training, etc, all pretty much the same, regardless of department, our customers are anyone who uses the HR services we provide we interact with supervisors, managers, employees, external candidates, and external organizations. The way that HR interacts with each of these groups is different depending on what is being delivered, but in the general sense, our customers are all as important as each other. 3.1 Employees Employees want professional HR support from real people and HR need to be responsive and clear about what services we offer. HR need to be easy to contact and able to respond quickly and effectively. Obviously employees require accurate pay and benefits, on time. They also want to be given the opportunity for training and development. 3.2 Managers Managers want an HR function which understands the workforce and can help management balance employee and business needs. They want a proactive HR function which identifies issues before they happen and works with managers to address them. They would like HR to help them with their most challenging people issues including motivation, change and skills development. An HR function which does not understand the business and the workforce completely loses its value. The needs of both employees and managers are sometimes be conflicting. For example, managers require a higher level of production and sometimes longer working hours whereas employees tend to want more time off and more focus on a work/life balance. A good HR department needs to work with both groups to find the best balance. A way of resolving these conflicts is to focus on the overall needs of the organisation, ensuring that the right employees are recruited and retained will help this. The skills and abilities of all employees need to be aligned to their job role and as HR we need to provide development and training to ensure productivity is reached and to manage turnover of employees. Coaching and counselling employees will also help and providing an effective reward and recognition system. 3.3 Recruitment Agencies HR and recruitment agencies are committed to developing and maintaining closer relationships, the outcomes for both parties are more positive, and from a strategic perspective, it’s the formation of these stronger partnerships that bring mutual business benefits and added value. Good reasons why an organisation would use recruitment agencies Gain access to job-seekers (both active and passive)  source candidates from more specific talent pools and match them to an  organisation’s vacancies reduce the time and in-house resources dedicated to recruitment use a range of specialist skills offered by recruitment experts Access specialist services such as screening, filtering and profiling of candidates Gain flexibility in recruitment to meet cyclical/ market demand Get expert opinion about and knowledge of current recruitment legislation Benchmarking purposes – access to salary data and local market knowledge. However in past experience working with some recruitme nt agencies it can become an expensive option as they tend to charge anywhere from 12.5 percentage of the starting salary upwards and a finders fee if the candidate does become permanent. 3.4 Communication Communication Type Advantages Disadvantages Email Easy to send Fairly quick to send Can send 365 days of the year Can send to a group of people at once Email can get stuck in spam and not received Attachments could contain viruses Internet could go down and may not receive mail for sometime Phone call Calls can be made 24 hours a day 7 days a week Get your message across and gain feedback immediately You cannot see each other’s body language Things could get mis-interpreted Costly Fax Can send exact copies of documents Easy to train how to use No immediate response Could misdial number sending documents to wrong person Poor quality of received document 3.5 Effective Service Delivery An effective HR services for all employees is seen as be supportive, not to dilute the responsibility of people management. Also have the ability to coach line managers, especially around managing performance. 3.6 Delivering Service HR should obtain thorough feedback from internal customers, line managers, senior managers and employees. This should cover both what they need from HR, and their user experience of current services. Such feedback could generate a clear and more effective HR function within the organisation. It can provide fresh insights and help the HR function to focus its efforts in these areas could add value to the business. 3.7 Difficult Customers Assuming that the employee provides value to the company and possesses redeeming qualities, there are ways to deal with difficult employees. Most often, managers will simply ignore problematic staffers. Managers who live by this rule hope the problem will just go away; that these people will somehow turn themselves around or stop being troublesome. Ignoring the situation is the wrong solution to what could likely become a progressive problem. It is important to take action as soon as the negative behavior pattern becomes evident when left untouched, this problem will only escalate. (http://www.entrepreneur.com/article/201950#ixzz2h4AjsnQf) 3.8 Resolving Complaints Employee complaints alert us to potential problems within the business Depending on the type of complaint that comes in youre going to want to keep relevant portions of your staff appraised of it while simultaneously safeguarding the privacy of the individuals involved. Its important to be transparent in these situations because employees are probably going to know this on the office gossip vine anyway, says Kelly. They want to see that management is aware of it too and that management does take action and demonstrates a commitment to a higher ethical standard. (http://www.inc.com/guides/2010/04/handle-employee-complaints.html/1)

The Second Shift-Women in Society Essay -- Feminism Feminist Equality

The Second Shift-Women in Society Women have pushed forward in the struggle for equality. Today women are staples in the professional world. More women are attending college than men as proved in recent studies. Women have outnumbered men on college campuses since 1979, and on graduate school campuses since 1984. More American women than men have received bachelor's degrees every year since 1982. Even here on Haverford's campus, the Admissions Office received more applications from women for early decision candidacy than men for the eighth straight year. The wage gap is slowly decreasing and the fight for proper day care services along with insurance coverage for birth control pills are passionate issues for women across America. From the outside, it seems we have come along way. But step closer. Stop looking at the fights we have won and are continuing to fight as measures of our success. Look deeper. Look into the every day life of a working woman today in the United States. What you will find there tells a very di fferent story of a woman's world today. In 2002 the journal "Sex Roles: A Journal of Research" published a study on women and their roles in the family. The study found that "Seven out of ten married parents believe child care should be shared equally, but two-thirds of the moms said they mainly cared for children....[additionally] women continue to spend about three to seven times as many hours as men on cleaning and laundry tasks." This information does not cease with this study alone. The New York Times recently published an article which also explored the inner workings of an American family. The article quotes its own study: "The average working woman also gets about an hour's less sleep each night than ... ... established in the social construct of a more progressive society will our government legislate more feminist understandings of issues such as maternity leave and daycare. Women who are able to answer the question of womanhood in the privacy of their own self will spread this idea to her household. Eventually the private household will become a model for the public sector and eventually, the gradual process of redefining a woman's role will affect the means we organize our own society: laws and legislation. Women must embody the change before society achieves it. Sources Cited: 1)U.S. Dept of Education 2) "Striking a balance between mom and dad. Women are overloaded at home so how can couples better achieve the equality they say they want?" The Seattle Times 8 May 2004 3) "Survey Confirms It: Women Outjuggle Men" The New York Times Sept. 15, 2004

Compare and contrast the three poems exploring the image each poet gives to pre-1900 London Essay

The three poems ‘Conveyancing,’ ‘Composed Upon West-Minister Bridge, September 3rd, 1820,’ and ‘London’ give an image and they show a diverse view of Pre-1900 London. All three poems are written by male poets, they use various techniques, style and imagery, that give different effects to the reader. 3 POEMS The first poem is ‘Conveyancing’ and is written by Thomas Hood; it’s about the movement from one place to another by using different vehicles such as Gurneys, hackney carriages and horse drawn caravans, which were used in the Victorian times. He says that the horse’s work is done by the powers of attorney. This poem shows humour and lighthearted jokes. An example of this would be cab-age; here the poet uses this so that it rhymes with Queen Mab age. Also he uses this as to make a mockery of the word cabbage, while referring to the age or era of the cab. The poet picks out words and phrases from Shakespeare’s plays such as Queen Mab who is a character from ‘Romeo and Juliet,’ she is the Queen of fairies and causes mischief that rides in a carriage made of nutshells. Also he uses a phrase ‘The world a sage has call’d a stage’ he refers to this as the ‘sage’ being Shakespeare the wise man and he said life was a stage on which we all performed. He writes about how there are loads of people in London and that everyone loves London. He uses the word Loco-motion to slow the rhyme down. He talks about an unknown character Jarvis and a man named Malthus who wanted to control the population. He describes them by showing their character through many ways by rhyming and by emphasising the words. He quotes a line from a silly little song and he doesn’t want be caught on a journey with boring people. If a handkerchief was taken from the side of your trousers and u didn’t notice till ages, you wouldn’t be able to see who took your handkerchief because there was so much traffic going past. The poet’s attitude to the poem is that, he tries to make the poem cheerful by rhyming and emphasis. He uses false rhyme such as cab-age and dickey, which is slang term for yucky! It’s a witty poem with a lot of merry jokes. Stanzas put the structure of the poem together, which gives a good impact on the reader because it’s such a long poem and it’s easier to read. The poem is observational and full of detail because, he describes all the different types of transport, names of shops and the different characters. Reference to the songs, which are written in irregular verses, allows him to use irregular voices and rhymes. London is a very busy city; therefore there are many places and objects for the poet to express. The second poem is ‘Composed Upon West-Minister Bridge†¦.’ which is written by William Wordsworth; this poem is about how the atmosphere around London and how it differs from the early morning to the late afternoon. In the morning the atmosphere is clean and steady whereas in the afternoon it’s smoky and cloudy. He writes about how he admires the view of London and how people are missing out on this magnificent view of the day. If you didn’t see this view, it would show that you’re insensitive, you had no feelings and you were dull. He describes this view as powerful and grand and calls it ‘its majesty,’ he says this just because it rhymes with ‘pass by,’ which is on the line above this. He is so high up that he can see all the skylines and he can see the horizon of the countryside. As the sun rises, you can see the sun lighting up the city. He has a feeling of calmness by watching this sight of awe. There are no people moving because it’s so early in the morning and the town is still. The poet’s tone is that he has a positive attitude about London. He is in high spirits when seeing this wonderful view so early in the morning of London. He believes that this is the most beautiful place to be on Earth at this very moment. He also assumes that if you haven’t seen this view then you haven’t got no spirit in you at all, because you are missing out on such a sight. He puts his message across by being very affirmative and putting a grudge against the people who haven’t seen this sight. He expresses himself through his awe of the view. His choices of words are very vivid and vibrant. He uses similes and a lot of personification, to describe this city. There’s no humour in the poem but a lot of detailed expressions. Rhymes are used to make the poem more appealing in order to maintain the rhythm. The formation of this poem is in the form of a sonnet. London is a very beautiful place and nothing on Earth is more beautiful than this morning. The final poem is called ‘London’ and is written by William Blake; this poem is about fears, and gives a darker view of London at that time. It talks about how people are affected by the plague of poverty and how little children are sent up chimneys to clean them. Also, how the people are mentally and physically trapped because there’s so much grime and dirt. He writes about the harsh conditions that drag everyone down and how the prostitutes would regularly give birth. All the people are miserable and they are trapped in an environment of gloom. How in every voice you hear the cry of fear. He writes about the psychological handcuffs that restrict you. Now that soldiers have returned they risk death everyday. When you get married it is the happiest day of your life and the atmosphere around you is blissful, whereas in this poem the poet describes the poem as being a funeral carriage. Even though there is a wedding it feels like a funeral and people are still in fe ar. The poverty has increased immensely. The people’s expressions are described as sad, mournful and sombre. The poet’s attitude to this poem is distressing; he doesn’t look on the positive of ‘London’ but on the negative side. He writes about how the people have caught the plague and how everyone is miserable. The mood of the poem is dull and wretched; it has no life to it. It feels like the life has been taken away and been replaced by the plague. His choices of words are old fashioned; he uses words like ‘harlots’ ‘blights’ and ‘manacles.’ Similes, personification and metaphors aren’t used. The only imagery used is rhyme, which I believe makes the poem even drearier. The construction of the poem is in stanzas; this is to separate the poem up. Because the plague has spread everywhere and ruined peoples lives there’s isn’t a social area of this poem. The historical and cultural contexts tell us that in the Victorian epoch, the children were the chimneysweepers because they were little enough to get up there, this was also cruelty to the children as this was their child labour. Also, contraception wasn’t available, prostitutes were giving birth frequently. Back then it was more of a manufacturing era; therefore there was a lot of smoke and filth in the atmosphere. This caused the churches to turn black. I believe that, Blake sees nothing to admire except hardship and suffering. COMPARE AND CONTRAST ‘Conveyancing’ and ‘Composed Upon West-Minister Bridge†¦Ã¢â‚¬â„¢ show a comparison by giving a positive attitude towards London. ‘Conveyancing’ talks about the movement of different transportations and ‘Composed Upon West Minister Bridge†¦.’ talks about the beautifulness of the still city in the morning. Both the poems are written in full detail, ‘Conveyancing’ has a lot of rhyming, emphasis, rhythm and has a lot of humour. There is a lot of action and deeds. Also in this poem, it talks about how there is a lot of traffic and noise. The poem is split up in stanzas so it’s straightforward to read. Many old- fashioned words and phrases are used to indicate the type of language used. Humour and light-hearted jokes are used to highlight the poem, so it’s more amusing to read. It’s observational and imaginable, so that it’s easy to understand. This poem is a contrast to ‘Composed Upon West Minister Bridge†¦Ã¢â‚¬â„¢ by the way in which the linguistics have been used. There is a lot of personification, rhythm and similes. The atmosphere is calm, serene and cool. The poem talks about the glorious view of London in the morning and how there are no people moving around. All the houses are asleep. Also how the sun lightens the city with its superb shine. There’s no action in this poem but the poet is still observing. The atmosphere is calmer, whereas in the first poem there is a lot of traffic and hustling. ‘Conveyancing’ and ‘London’ show a contrast. ‘Conveyancing,’ talks about the different types of transport and the action happening in London. ‘London’ shows the darker side of the city and of how people’s lives have changed because of the poverty. The poet writes a lot about fear, woe and tears, whereas in ‘Conveyancing’ the poet uses witty and humorous jokes. This poem is very mournful, but in ‘Conveyancing’ the poem is light-hearted. In ‘Conveyancing’ a lot of imagery is used. A lot of imagery is used in ‘London’ as well because of the restricted manacles and the children crying. ‘Composed Upon West Minister Bridge†¦Ã¢â‚¬â„¢ and ‘London’ is another contrast. ‘Composed Upon West Minister Bridge†¦Ã¢â‚¬â„¢ talks about a bright atmosphere whereas ‘London’ writes about a dull atmosphere. ‘Composed Upon West Minister Bridge†¦Ã¢â‚¬â„¢ talks about how the sunrises and lightens the city, whereas in ‘London’ if the sun-rose there still wouldn’t be any joy in the city because of the spread of the plague. In both ‘Composed Upon West Minister Bridge†¦Ã¢â‚¬â„¢ and ‘London,’ both poets use Imagery, expressing good and ghastly language. MY FAVOURITE Out of all the three poems, I have read and looked at, I would say that my preferred poem would have to be ‘Composed Upon West-Minister Bridge†¦Ã¢â‚¬â„¢ This is because the poem shows a calmer tone and a positive mood about London. The poem is written out and structured in a sonnet; therefore, it’s not too long and it’s concise. The poet uses a lot of linguistic imagery, which makes the poem more interesting. If I had to describe this poem, I would say that it as very, vivid and vibrant. The way the poet describes this poem is exalted. He uses personification to describe London in detail, rhyme to keep up the rhythm and he uses simile to compare London to beautiful garments. I especially liked this poem as the mood is subtle and has a tranquil atmosphere. Although there isn’t any humour, you can still imagine this awed view that Wordsworth portrays. I believe that this was the only poem where the poet expressed his feelings in full detail by using diff erent types of linguistic features on his view of London

The Theory Of Mind And Free Indirect Discourse - 2066 Words

Actions may be influenced by many different things. Many times, Society and the opinions of others are greatly influential. Other times, internal motivations are the guiding force. This fight between external and internal motivation is explored by Jane Austen in her novel Persuasion. She uses theory of mind and free indirect discourse to argue that internal motivations are better guides than persuasion from society, family, or any other outside force. In Persuasion, thoughts are greatly privileged over actions. As a result, readers are given insight into characters’ thoughts and actions. One way this is accomplished is through Theory of Mind. This concept, developed by Lisa Zunshine, is the ability to explain behavior through their thoughts, feelings, beliefs, and desires. The society in Persuasion is based upon this principle. Everybody is concerned with what other people think. They infer a certain action as an indication of either a positive or negative emotion. They also predict the emotions that a character will have as a response to a certain action. One point in the novel for which this is true is when the Elliot family is concerned with their relationship with Lady Dalrymple. They worry that she will not approve of their guests. Sir Walter is described to use his theory of mind frequently. When Anne is trying to marry Captain Wentworth, he does not care that she loves him. Rather, he is concerned with Wentworth†™s social status and wealth. He did not want to have hisShow MoreRelatedJane Austen s Persuasion, By Prizing Theory Of Mind And Free Indirect Discourse Essay1632 Words   |  7 Pagesthis issue, the sovereignty of an individual human, has captured the attention of thinkers from John Locke and Carolyn Sherif, to Josiah Warren. Jane Austen explores the theme of individuality in her novel, Persuasion. 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